Delivery Information

Standard Delivery Timescales

We endeavour to process and dispatch orders within 4 to 5 working days, however on occasions we may be unable to meet these timescales, especially if your engraving requirements are particularly complex. If this is the case we will contact you in advance to advise you of the anticipated delivery date.
If artwork is involved the dispatch time of 4 to 5 working days is from the date of acceptance of the final proof.

Please Note: Standard delivery days (also referred to as working days) are Monday to Friday and exclude weekends and all bank holidays.
To arrange a Saturday delivery please call our Customer Support Team on 0161 667 0895 to discuss the additional costs involved.

Royal Mail / Hermes Economy Delivery Option

On a select range of our lower value items it is possible to choose our economy delivery options.
These orders will be sent via Royal Mail/Hermes at a charge of £3.39.
Please note that any tracking information may not be  available with Royal Mail/Hermes deliveries.

Ireland, Highlands and Islands Additional Delivery Costs

Some more remote parts of the UK and the Republic of Ireland are more difficult and expensive to reach. If you live in any of these then you will incur a small surcharge on the delivery cost and you may at times have to wait a little longer for your order to arrive.

Collection Orders

Orders can be collected from our workshop with prior arrangement. Please advise when you order. Cash Payments can also be made for collection orders.

Royal Mail / Hermes Economy Delivery Courier Services
Order Value Order Value
Area Location £0 - £25 £25+ £0 - £50 £50 - £150 £150+
UK Mainland £3.39 £3.99 £6.99 FREE FREE

Northern Ireland
Postcodes
BT

£3.39 £3.99 £10.99 £5.99 FREE
Scottish Highlands
Postcodes:
ab44-56, FK17-22, G83,
IVI-28, IV30-39, KW1-3
KW5-14, PA21-33,
PA35-40, PH18-26,
PH30-42
£3.39 £3.99 £10.99 £5.99 FREE

Scottish Islands
Postcodes:
HS1-9, IV40-51, IV55-56,
KA27-28, KW156-17
PA20, PA34, PA41-48
PA60-78, PH42-44, ZE1-3

£3.39 £3.99 £10.99 £5.99 FREE

Channel Islands,
Scilly Isles
and Isle of Man

Postcodes:
JE, GY, IM, TR21-25

£3.39 £3.99 £10.99 £5.99 FREE